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With your login data you have also access to the used freight wagons of DB Cargo.

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Data protection notice for

Who is responsible?

The services offered at are provided by

  • DB Regio AG
  • Steuerung Fahrzeuge und Fahrzeugbehandlung (V.RBF 1)
  • Stephensonstraße 1
  • D-60326 Frankfurt am Main

The appointed data protection officer at DB Regio AG is Ms Chris Newiger. Should you have any questions, suggestions and/or criticism regarding our website, please contact the office named at the beginning of this notice.

For questions and suggestions regarding data protection, please send an e-mail to:

When is personal data collected and processed?

All data is collected and processed for specific purposes. Theses purposes can result from technical needs, contractual requirements or express wishes of users.

For technical reasons, certain data has to be collected and saved when users visit (date and duration of the visit, the web pages used, the identification data of the browser and operating system type used, and the web page from which you came to visit us). Insofar as this data provides information about the number of users and use of our website, this is done completely anonymously.

For contractual reasons, we also need personal data in order to perform our services and to be able to fulfil the contractual relationships that we have agreed with you.

This concerns in particular:


The products and services offered by company, company address, availability (telephone/e-mail), authorized representative and VAT ID no. as well as the commercial registry (depending on your company's legal form).

Contract initiation and fulfilment

We use the data you send without your specific consent for the purpose of contract initiation and fulfilment as well as for conducting our contractual relationship with you. Upon completion of the contract and payment of the purchase price, your data will be blocked and deleted as soon as the retention periods prescribed by the tax laws and commercial laws have expired, unless you have given your express consent to further use of your data. Moreover, you may delete your account or have it deleted at any time.

Check against sanctions lists

We reserve the right to check your data against the sanctions lists issued by the German Office for Economic Affairs and Export Control (BAFA) as well as to reject your registration or delete your account in the event of corresponding findings.

Commercial use/newsletters

Your postal contact details (last name, first name, postal address) may be used for sending advertising material by post and for market research purposes. Furthermore, the e-mail address used in a business relationship with you can be used for sending promotional e-mails.

If you subscribe to one of our newsletters, your e-mail address may be used for promotional purposes.

You may opt out of the use of your data for commercial purposes at any time with future effect. Please address your request to opt out to the office mentioned at the beginning of this notice.

When will the data be deleted?

Your registration/login data will be deleted if you do not log in for five years. You can also have your user account deleted at any time. Contract data and data used for contract initiation will be deleted upon expiry of the legal retention periods.

If data cannot be deleted for legal or factual reasons (for example special retention provisions), the data will be blocked rather than deleted.

Are cookies used?

It is generally possible to use without cookies that serve non-technical purposes. This means that you can prevent the tracking of cookies in your browser (do not track, tracking protection list, etc.) or prohibit the saving of third-party cookies. You can change these settings in your browser as follows:

We also recommend that you regularly check and delete any unwanted cookies saved in your browser. uses the Google Analytics analysis service. This service uses text files (cookies) stored on your computer to analyse use of the website.

How to deactivate: You can prevent Google from collecting and processing your personal data by downloading and installing the browser plugin available at:

You can also prevent cookies being saved on your computer by activating the appropriate settings in your browser software (see above). However, we should point out that if you do so, you may not be able to make full use of the functions provided on this website.

To this end, the usage information created by the cookie is sent to a Google Analytics server in the United States and saved for usage analysis purposes. Your IP address is anonymised (shortened) in this process and transmitted in full length only in exceptional cases. This information is used to analyse the use of, compile reports on website activities and provide other services related to website use and internet use to the website operator. Your IP address transmitted by Google Analytics from your browser will not be combined with any other data accessed by Google Analytics.

What rights do users have?

As a user of, you have the following rights:

  • You can request information as to what personal data is stored.
  • You can request that the data be corrected, deleted or blocked, provided there is a legal basis for this.
  • If you set up a customer account, you can have it deleted.
  • You may opt out of receiving promotional material.

Simply send a letter or e-mail to the DB Regio AG office mentioned at the beginning of this notice if you wish to exercise your rights.

Is data encrypted?

Generally, data and e-mails transmitted via the Internet are not encrypted and thus not protected against unauthorised access. Connection to is always encrypted with TLS to ensure that data is protected. Since the confidentiality of transmitted information is not guaranteed during transmission if you send us an e-mail, however, we recommend that you send confidential information solely by post.

New functionalities

We update our data protection notice whenever website functions change. We therefore recommend that you read our data protection notice when you call up the new version of